2020 Edition

We are thrilled to present this edition of ICT in Serbia – At a Glance to the world! The fourth, updated and expanded edition of this coveted publication
gives a comprehensive overview of the Serbian information and communication technologies sector.

You will love this publication if you are:

Student

Businessperson

Investor

Researcher

…or you just want to know more about Serbian IT sector.

So, what's inside?

GENERAL OVERVIEW

Business environment in Serbia, key figures

What is the country’s global innovation index, and where is Serbia on the EU technological map.

ICT INDUSTRY IN SERBIA

State of the ICT

Drivers and inhibitors of growth. State of the broadband in Serbia. Domestic market, IT investments.

SOFTWARE SUB-SECTOR

Assessment of Serbian Software sub-sector

Revalent business models, performance and growth.

SWOT

Detailed SWOT overview

A comprehensive overview of strengths, weaknesses, opportunities, and threats of the Serbian IT.

RESEARCH & EDUCATION

R&D, Education Institutions

Research capacities, public and private. Overview of IT education institutions and students.

MARKET PERFORMANCE

IT Export and Added Value

How strong is the Serbian IT export, what is the growth rate, and what the future brings.

IT WORKFORCE

IT professionals: how many & how good

How Serbian tech is dealing with shortage of IT pros.

PUBLIC SECTOR ROLE

The Role of Government

How Serbian Government navigates digital transformation.

RELEVANT PUBLIC DOCUMENTS

Public Policies and Strategic Documents

What are the most important IT-related strategic documents and laws.

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    Acknowledgments

    This edition of our study would not be possible without the generous help from our long-term partner, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, supported by Serbian Chamber of Commerce, Chamber of Commerce of Vojvodina, Novi Sad Fair, and DDOR Novi Sad Insurance.

    We are thankful to these institutions for assisting us in bringing this
    edition to the World!

    Published by: Vojvodina ICT Cluster. In cooperation with German Organization for International Cooperation – GIZ, supported by Serbian Chamber of Commerce, Chamber of Commerce of Vojvodina, Novi Sad Fair, and DDOR Novi Sad insurance.

    Generous support was received from Serbian IT Clusters, Serbian Cluster Association – SCAN, Balkan, Black Sea & Baltic ICT Network – 3BICT.

    Authors: Milovan Matijević, Milan Šolaja.

    Contact info: milan.solaja@vojvodinaICTcluster.org, milovan@mineco.rs.

    © Copyright notice: This publication is free and may be cited and copied freely, as long as clear reference to the source is made.