Project Office


Several EU programs are open to applicants from Serbia and the most important programs for the Serbian ICT sector were:

  • Horizon Europe, as the successor of EU 7th Framework Programme for Research 2007-2013 (FP7) and Horizon2020.
  • Interreg Europe helps regional and local governments across Europe to develop and deliver better policy.
  • Competitiveness of Enterprises and Small and Medium-sized Enterprises – COSME
  • Danube Region Strategy
  • Erasmus Plus, Program for education, youth and sport


The ICT sector is one of the most dynamic and promising sectors in the Serbian economy. This is reflected in the comparatively high number of applicants for EU funds. 


In order to support SMEs in this sector to take advantage of the available EU programs, VOICT teamed up with Deutsche Gesellschaft für Internationale Zusammenarbeit – GIZ, to build an internal service and competence unit with the capacity to successfully apply for respective EU programs. This unit was named simply Project Office. Its services and know-how are available to VOICT members and external clients (non-members) alike.


The objective in setting up the Project Office (PO) is to support VOICT in four different areas:

  • Enhance the service portfolio of the cluster to increase attractiveness to current and future members.
  • Support its clients to gain access to EU programs and build a knowledge base on this subject.
  • Strengthen the linkages between the research and business communities.
  • Reduce the dependency of VOICT on bilateral donors by generating projects for the cluster itself.

In its activities, the PO collects as much information as possible on the challenges and opportunities for SMEs presented by EU programs available in Serbia and the respective application procedures. This information is utilized to enhance the programs themselves and the framework conditions in Serbia.

To summarize, the PO has two separate functions:

  1. Service provider to SMEs
  2. Dialogue partner for government, EU, and other donors



In order to ensure the sustainability of the intervention, the approach was built on an elaborated business plan and business case, i.e. the costs of the unit should be covered by fees from its services and other income of the unit.

The demand for the services and work of the VOICT PO can be categorized in two groups:

  1. Internal Beneficiaries / Clients
    •  VOICT members
  2. External Beneficiaries / Clients
    •   Companies (Serbian and international)
    •   Other clusters (Serbian and international)
    •   Successful projects (creating business opportunities for members rather than the PO via the supply of IT solutions)
    •   Local (public) self-government bodies (focus on e-government, ICT solutions etc.)
    •   Public utility companies

Service Portfolio & Catalogue

The PO developed the following service catalogue, which provides, together with the pricing model for each service, the binding basis on which all services and training sessions are offered and charged. Of course, these services are free of charge or with a minimal charge for VOICT members, while at the same time are offered commercially to third parties.


International projects


#Project TitleSource of Funding
20WBC-RRI.NET – Embedding RRI in Western Balkan Countries: Enhancement of Self-Sustaining
R&I Ecosystems
19PUZZLE – Towards a Sophisticated SIEM Marketplace for Blockchain-based Threat Intelligence and Security-as-a-ServiceHORIZON2020
18BLOCK.IS – Blockchain Innovation Spaces builds an open and collaborative cross-border,
cross-sectoral innovation ecosystem in three sectors: agrifood, logistics and finance
17CHECK-IT – Establishing innovation-technology platform “Checkpoint IT the CommunityInterreg-IPA CBC
16DA-SPACE – Open Innovation to raise Entrepreneurship skills and Public Private Partnership
in Danube Region
Danube Transnational
15KATANA – Emerging industries as key enablers for the adoption of advanced technologies in the agrifood sectorHORIZON2020
14FRACTALS – Future Internet Enabled Agricultural Applications in BalkansFP7
13Fostering students’ entrepreneurship and open innovation in university-industry collaboration – iDEA LabTEMPUS
12STudent EnterPrize University Project – STEP UPTEMPUS
11Enterprize-University partnership – towards better employability – ENTETEMPUS
10DBE – Digital Business EcosystemFP7
09ED4ICT – European Bridges for the ICT Entrepreneurship Experience SharingFP7
08KA3 – Sustain the COMunity Knowledge through the ICT / ICT.COMLife Long Learning Programme
07Enterprize-University partnership – towards better employability – ENTETEMPUS
06Center of ExcellenceUSAID
05Cluster AcademyRSEDP2
03PPP4BroadBand – Tackling the “Broadband Gap” in SEE Rural areas through PPP modelIPA SouthEastEurope (SEE)
02CompComp – Computer Industry Competency Based Cross-border Business BuildingIPA CBC HU-SRB
01CIRENECross-border ICT Research NetworkIPA CBC HU-SRB


National projects


32DanubeIT conference and B2B meetingsMinistry of Trade,
Tourism and
31Compilation of feasibility study for connecting VOICT members via fiber optic infrastructure of the City of Novi SadNARD – National Agency
for Regional Development
30Co-financing approved EU projects, improvement Project Office performance, support competitiveness growth via support to clusteringVojvodina Government
29Studiraj ITRNIDS 4PI
28SoftBizzRNIDS 4PI
27TV InformaticsDigital Agenda
26Co-financing of VOICT’s contribution in 2 running IPA HU-SRB CBC projectsVojvodina Government
25PO capacities raising, Information system development for communication between VOICT’s membersVojvodina Government
24Preparation and printing of VOICT’s promo material for CeBITVojvodina Government
23Improvement of existing video surveillance system for the city of Novi Sad Pilot projectMoERD
22Development of 6 curricula for Cluster AcademyMoERD
21Project for newly established innovative clusters in 2010MoERD – Ministry of Economy
and Regional Development


 Total value of the projects:€23.549.375,93
 Value of VOICT activities:€1.149.907,99